The Christian Louboutin online boutique is a secure website.
We accept the following forms of payment:
Mastercard
Visa
American Express
Discover
PayPal
Apple Pay
We also accept credit cards issued from Mexico. We don't accept any payment plans, except via PayPal.
We only accept credit or debit cards that correspond with the country of our website. Your bank will authorize your payment; your card will only be charged when the order is shipped. The billing information entered during checkout must correspond to the cardholder.
FREE RETURNS & EXCHANGES
Christian Louboutin will accept merchandise in its original condition for refund/exchange when the order is postmarked for return within 30-days from delivery.
To organize the return of your order, we invite you to go to My Account page or contact us (/contact/) from Monday to Friday 9AM-6PM EST and Saturday 9AM to 5PM EST.
Returned merchandise must be accompanied by the order Invoice, the original shoe box, dust bag, heel taps, and adhesive sole tags. All items must be unworn and in the original condition they arrived in. Christian Louboutin reserves the right to refuse any return or exchange on merchandise that does not meet the above requirements. If your package is not accepted, it will be sent back to you and a refund cannot be granted.
A direct exchange can only be facilitated for a different size of the same style. An exchange is subject to availability of the requested item at the time of processing, and we will do our best to ensure your request is satisfied. Should the requested item not be available to fulfill your exchange, a refund will be issued to the original form of payment. All exchange orders are shipped via free ground shipping.
Please note we cannot facilitate a direct exchange on a PayPal transaction. An exchanged order can only be returned for a refund.
GROUND FREE DELIVERY OFFERED
We offer complimentary ground shipping on all orders shipping to Mainland U.S.!
Shipping fees will vary depending of the chosen shipping method:
Mainland U.S.
Ground: FREE (3-8 business days)
Second Day: $25.00 (2 business days)
Next Day: $35.00 (1 business day)
Saturday Delivery: $50.00 (Only available Thursday 2PM EST - Friday 2PM EST)
Same Day Delivery: $60 (only available for Manhattan Monday through Friday before 11AM)
Alaska, Hawaii*
Next Day: $25.00
Second Day: $30.00
*Ground and Saturday delivery not available
Fragrance Only:
UPS Ground: FREE (3-8 business days)
We are unable to ship fragrance products to Hawaii and Alaska.
Delivery times are estimated from when your order is shipped, not when it is placed. In the event of a return, these shipping fees won't be refunded.
All expedited orders must be placed prior 2PM (EST) to be shipped within the same day. All orders are shipped via UPS and may require signature.
SurePost For Beaute Only (3-8 business days only)
COMPLIMENTARY
Ground (3-8 business days)
COMPLIMENTARY
Second-day (2 business days once shipped)
$25.00
Next Day (1 business day once shipped)
$35.00
Saturday Delivery
$50.00
Option appears after 3PM (EST) on Thursday through 3PM (EST) Friday for packages to arrive on Saturday.
Same Day Delivery
$60.00
Options appear for Manhattan delivery Monday through Friday, provided orders are placed prior to 11AM EST.
Enable your camera for a personalized try-on experience
You authorize Christian Louboutin temporary access to your device camera for a virtual try-on. This allows you to view yourself wearing selected accessories. Your image is only processed live. Indeed, facial and visual features are displayed during the session but are not stored or used by Christian Louboutin or its partners after the session ends. Your images are not used for other purposes. See the Privacy Policy for more details.
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