2024 Holiday Terms of Sale & More!

Holiday Return Policy

Orders placed between December 1st through December 25th are eligible for return until January 25th. Purchases made after December 26th reflect on our current policy of 30 days. 

Orders and Shipments

To receive your Christian Louboutin order before or by Monday, December 23rd, we invite you to place your order no later than Monday, December 16th by 1PM EST for GROUND shipment. 

Your order may be pending verification and availability of the products. We are not responsible for any unexpected or weather permitting delays occurring during the shipment by UPS. 

Client Services Holidays Hours

Client Services and our shipment facility will be closed or have adjusted hours the following days in observance of the holidays:

Adjusted hours: Tuesday, December 24th & Tuesday, December 31st.

Closed: Wednesday, December 25th & Wednesday, January 1st.

Order processing and shipments will resume Thursday, December 26th (as well as Thursday, January 2nd); we kindly ask for your patience during these weeks as there may be delays. 

Our usual cancellation requirements included in our Terms of Sale apply. For complete instructions and procedure, please click here.